Returns & credit notes
Returns your CA won't have to fix.
Approve, receive, refund and issue the GST credit note in one flow — refunds worked out from what the customer actually paid, credit notes numbered the way GST law expects.
In short
VIKMO's Returns & credit notes is returns management software for Indian distributors and online sellers. It takes a return from request to refund in one flow, works the refund out from what the customer actually paid, and issues a GST credit note numbered per Rule 53 that is pushed to Tally or Zoho Books.
Built for you if
- refunds are worked out on a calculator and argued over
- credit notes are numbered by hand — or never issued
- returned goods go back on the shelf without a check
- the books never hear about the return
One flow from request to credit note
Start to finish, never half-way
Requested, approved, received and restocked, then settled — the refund and the credit note are done together.
Refunds that add up
Worked out from what was actually paid, with discounts and GST prorated, and capped so you never refund more than you received.
GST-correct credit notes
Financial-year numbering per Rule 53, linked to the original invoice. After the Section 34(2) deadline it switches to a commercial credit note on its own.
Books updated
Credit notes pushed to Tally or Zoho Books, set against the original bill.
Online returns too
Refunds raised on Shopify or WooCommerce come into the same flow.
Nothing owed is forgotten
A pending-refunds queue with the UPI or NEFT reference for every payout.
Also included
- reason and condition captured per item
- QC inbox — back to stock, scrap or quarantine (with bins on)
- returns reduce the dealer's outstanding
- returns & cancellations report with repeat returners
Questions owners ask
A GST credit note has to be declared by 30 November after the end of the financial year. After that VIKMO issues a commercial credit note, so you don't claim GST you can't.
Yes — pushed with a reference to the original bill, so the party ledger stays right.
Yes. The settled return is posted to the dealer’s credit ledger and their available credit goes up.
From what the customer actually paid for the returned items, with order discounts and GST prorated, and capped at the amount received.
Free demo
See VIKMO run on your own business.
Tell us how you sell today. We'll show you VIKMO working the way your business does, and tell you which plan fits — even if it's the smallest one.
- A demo on your own businessNot a slide deck — VIKMO running with your kind of products, dealers and billing.
- An honest plan recommendationWe look at your channels, godowns and team, and suggest the plan that fits. We don’t oversell.
- Try it, then go liveA 15-day free trial on Growth and Pro. Onboarding is quoted before you sign.
Returns that balance, every time.
See a return go from request to credit note on your own orders.
Or call us: +91 97670 21207