Dealer self-serve portal
Open day and night. Their prices, their credit, their orders. Dealers browse your full range, see their own prices, order in a few taps, pay with proof and check what they owe, without calling your team. Invoices reach Tally or Zoho Books on their own.
In short
VIKMO's dealer portal is a branded B2B ordering portal on your dealers' phones: each dealer sees your full range at their own prices, their credit and what they owe, orders in a few taps, reorders a past order in one tap, pays with proof, and tracks every order. Orders land in VIKMO with the right price and credit, and invoices reach Tally or Zoho Books on their own. Dealers who prefer WhatsApp order there under the same rules.
The problem
“Bhai, brake pad Alto K10 ka stock hai?” Your team checks, calls back. “Mera outstanding kitna hai?” Your team opens Tally, calls back. “Last waala order kab dispatch hua?” Your team checks the book. Multiply by 200 dealers and eight hours a day: your team is a call centre, not a sales team. Young dealers want to order at 10 pm; older dealers keep asking the same questions; hiring more people just means more calls. The solution is not more people. It is letting dealers self-serve.
Your problems, fixed
Orders come on WhatsApp, calls, the portal and the website. Some get missed, and the ones at night wait till morning.Orders lost to whoever answers first.
Prices live in one person’s head or an Excel file. A rep gives away margin to close a deal.Margin lost on wrong invoices.
Credit goes out on trust. By the time accounts notices, the dealer owes for 90 days and wants more stock.Cash locked up, and bad debts.
What your dealers can do
Not a generic B2B portal. Built for how Indian commerce actually runs: mobile-first, and it takes about thirty seconds to learn.
A dealer's first day
From that day on, the dealer reorders from the portal instead of calling you. Every reorder takes a few taps.
Every dealer is different
Retail price ₹165. Tier A (big volume) ₹140. Tier B (mid) ₹148. Tier C (small) ₹155. Or fully custom per dealer, if you negotiate that way.
Set a credit limit per dealer. The portal warns before they go over and can stop the order, and offers payment to clear outstanding first. Credit days are enforced automatically.
Stock from the godowns that serve them, delivery to any of their branches, and COD only where you allow it for their pincode.
Festive offers, volume discounts, category deals, applied per tier or per dealer. The dealer sees the offer on the product, with its end date.
All of this is impossible to manage by hand. VIKMO handles it.
Portal or WhatsApp
Some dealers are comfortable on portals. Others only use WhatsApp. Young buyers use both. No matter how they order, the same rules apply: their pricing, their credit limit, their ledger.
Not the usual portal
Quick Mode sends dealers a single link. They open it, confirm their phone number and order, no login, no app, no password.
Dealers find the right part by make, model and year, and see only what fits.
A dealer who buys from more than one VIKMO supplier switches between them in the same session.
Before they drift
A dealer used to order every 30 days. It has been 42. Did they move to a competitor? VIKMO watches every dealer's rhythm and nudges them on its own, in their language, no rep needed to chase.
Your cockpit
While dealers order on their portal, you get one view.
Your team stops taking calls. They start doing sales.
For big distributor networks and franchise systems. Send each order to the dealer or franchisee nearest the customer, see the stock they hold, and give it to the one who can deliver.
Who it's for
Trades VIKMO is built for: Automotive parts · Electricals and hardware · Electronics and accessories · Building materials · FMCG · Industrial supplies · Pharma · Apparel B2B
ERPs run your entire business: finance, inventory, HR, production, distribution. They usually need heavy customisation for dealer-facing flows, and a long implementation. VIKMO is a focused dealer layer that plugs into your existing books, live in days, no custom build.
SFA tools are for your field reps: tablet apps that route them between dealer visits, capture orders, track beats. VIKMO is for the dealer to self-serve when no rep is around. Many businesses use both: SFA for onboarding and relationship calls, VIKMO for everyday reorders.
Pure WhatsApp Business API tools give you messaging and basic chatbots. VIKMO is the commerce layer that sits on top; WhatsApp is one of its channels, not the whole system. The two work together (VIKMO partners with Interakt for messaging).
Those platforms are built around marketplace and D2C flows. Dealer logic, per-dealer pricing tiers, credit limits and live ledgers tend to be bolted on. VIKMO is B2B-first, with marketplaces and D2C as additional channels.
This is what a lot of businesses actually run on today. It works up to a point. Past that point you start losing orders, reconciling every night, and cannot scale without hiring more people. VIKMO is the natural next step.
Businesses like yours
Before VIKMO was sold to anyone, it ran inside Custom Elements, our founders’ own 9-year motorcycle accessories business in Bengaluru.
Before VIKMO: 30+ hours a week of manual Tally entry, and WhatsApp orders lost at 11 pm.
Read the full story200 dealers in Punjab and Haryana, mostly on credit
Today: Dealers pay by UPI and send screenshots, and matching them to invoices takes accounts a day every week.
The plan: Dealers upload payment proof in the portal, and one payment can settle several invoices.
Payments are matched in minutes, and the books stay current.
300 dealers · wires, switches and lighting
Today: Orders come on WhatsApp till midnight and are typed in the next morning. Credit is checked when someone remembers.
The plan: The WhatsApp AI takes orders at any hour, dealers reorder from their own portal, and credit is checked on every order.
Mornings start with orders ready, not a chat backlog, and overdue dealers are caught before goods go out.
We sit with every business, study how they sell, and agree a plan together. Each one is shown by its trade, city and size, not by name, to keep it private.
A business with dozens of regular B2B buyers spends hours every day on stock checks, price queries and “where’s my order” calls. A dealer portal removes most of that, and those hours turn into selling time.
Book a free demoYou add dealers in VIKMO. Each gets a portal link (mobile browser, no app install). They log in with a one-time code, see your full catalogue at their negotiated pricing, their credit limit and their outstanding. They place orders; invoices flow to Tally or Zoho Books automatically. You see everything in one dashboard.
A B2B e-commerce site usually sells to anonymous buyers with fixed pricing. A dealer portal like VIKMO’s is personalised per dealer: their pricing, their credit, their ledger, their schemes. It’s a customer-specific ordering system, not a public store.
No. The portal runs in mobile browsers (Chrome, Safari). Dealers just bookmark the link. They can "Add to home screen" for an app-like icon if they want. This avoids app store friction and works on every phone.
Yes. VIKMO supports both. Many dealers prefer WhatsApp, some prefer the portal, younger buyers use both. VIKMO applies the same pricing and credit rules across both.
You set pricing per dealer or per dealer tier in VIKMO. The portal and the WhatsApp agent automatically apply the right pricing when that dealer orders. You can have 5 tiers, 50 tiers, or individual per-dealer pricing; all are supported.
Yes. Set a credit limit per dealer. The portal warns before an order would exceed it and can stop it, and prompts the dealer to clear outstanding first. Credit days are enforced automatically, and payment reminders go out once an invoice is overdue.
Yes. The account page shows their credit limit, outstanding and recent transactions, with a statement they can download. It comes from VIKMO’s own credit ledger, updated with every order, payment and return.
Yes. Automated WhatsApp messages on every step: confirmed, packed, dispatched (with tracking), delivered. In the dealer’s preferred language.
The portal itself is in English today. Dealers who prefer their own language can order on WhatsApp, where the agent works in 7 languages: Hindi (and Hinglish), Marathi, Tamil, Telugu, Kannada, Malayalam and English.
Catalogue import, dealer list upload and pricing configuration first, then testing with a few pilot dealers, then full rollout. We agree the timeline with you in the demo.
The dealer portal is in every plan. Your price depends on the size of your business, so book a free demo and we will recommend the smallest plan that fits.
Yes. Most businesses start by inviting a handful of trusted dealers to pilot the portal, then roll out to the rest once it is working.
Free demo
Tell us how you sell today. We'll show you VIKMO working the way your business does, and tell you which plan fits, even if it's the smallest one.
In the demo, we open a portal with your kind of products and prices, and your team gets its time back.
Or call us: +91 63624 26496